Managed IT Services

GUTS Managed IT Services takes the task of IT infrastructure and administration off your plate and puts it into capable hands. Choose from a range of service levels that let you scale up and give your technology the attention it needs – and the quality your organization deserves.

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From equipment to risk management to best practices, technology moves way too fast for any administrator to reliably stay up to speed. Dedicated, in-house IT resources aren’t always in the budget, and outsourcing something as sensitive as IT may not be practical. Managed IT Services from GUTS is a different option – allowing you to maintain total control and visibility into your technology and enjoy a high level of reliable provider service to keep your systems running optimally, while you focus on the business at hand.

  • Reduces IT costs and keeps them predictable
  • Assures uptime: 99.999% uptime guarantee
  • Proactively mitigates risks
  • Lets you maintain full control, visibility, and ownership of your technology systems
  • Backed by dedicated experts in both public- and private-sector IT
Service Tiers

LEVEL 1 SERVICES

  • Desktop and laptop maintenance and deployment
  • Printer/copier management
  • Mobile device management and implementation

LEVEL 2 SERVICES

  • Server management
  • Project management and implementation
  • Policy and procedure development
  • Patching
  • Centralized virus protection
  • End-user education
  • Development and implementation of password policies
  • Wireless management and implementation
  • Secure work-from-home system design and implementation
  • Court recording system design and implementation
  • Security camera system design and implementation
  • Body cam system design and implementation

LEVEL 3 SERVICES 

  • VMWare and Hyper-V management, design, and deployment
  • Network switch management, design, and deployment
  • Hardware procurement
  • Budget and fiscal management
  • Network segmentation
  • Backup isolation
  • Disaster recovery and business continuity documentation
  • Cloud environment design and implementation
  • Firewall management and implementation
  • VOIP and on-premises phone system design and implementation
Prev Next

From equipment to risk management to best practices, technology moves way too fast for any administrator to reliably stay up to speed. Dedicated, in-house IT resources aren’t always in the budget, and outsourcing something as sensitive as IT may not be practical. Managed IT Services from GUTS is a different option – allowing you to maintain total control and visibility into your technology and enjoy a high level of reliable provider service to keep your systems running optimally, while you focus on the business at hand.

  • Reduces IT costs and keeps them predictable
  • Assures uptime: 99.999% uptime guarantee
  • Proactively mitigates risks
  • Lets you maintain full control, visibility, and ownership of your technology systems
  • Backed by dedicated experts in both public- and private-sector IT
Service Tiers

LEVEL 1 SERVICES

  • Desktop and laptop maintenance and deployment
  • Printer/copier management
  • Mobile device management and implementation

LEVEL 2 SERVICES

  • Server management
  • Project management and implementation
  • Policy and procedure development
  • Patching
  • Centralized virus protection
  • End-user education
  • Development and implementation of password policies
  • Wireless management and implementation
  • Secure work-from-home system design and implementation
  • Court recording system design and implementation
  • Security camera system design and implementation
  • Body cam system design and implementation

LEVEL 3 SERVICES 

  • VMWare and Hyper-V management, design, and deployment
  • Network switch management, design, and deployment
  • Hardware procurement
  • Budget and fiscal management
  • Network segmentation
  • Backup isolation
  • Disaster recovery and business continuity documentation
  • Cloud environment design and implementation
  • Firewall management and implementation
  • VOIP and on-premises phone system design and implementation

Testimonials

“THANKS FOR ANOTHER SMOOTH YEAR! GUTS has always been great to work with and we are lucky to have you taking care of our bill printing. Thanks for all your hard work!”

Rob Robertson
Carroll County, Kentucky

“Our county had previously had PVDManage and we switched to a competitor’s software. Just recently we have switched back to PVDNet. I love it. There are things that are different, but it is so easy to follow the path and make your corrections accordingly.

Also, the help you get is wonderful. I can’t say enough about the GUTS team. They have always been helpful, even when we were using the competitors’ software.”

Jane Johnson

“Thanks to the GUTS team for always being on top of things. I know you handle a lot of different counties and companies but you always make us feel like we are important to you whether we are the largest or the smallest. Thanks again for all your help.”

Jill Mahoney
Trimble County, Kentucky